Privacy Policy

Effective Date: October 1, 2025
Last Updated: March 1, 2026

Aunt Bill’s Soul Food Cafe (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the “Website”) and use our services.

1. Information We Collect

a. Information You Provide

Name
Email address
Phone number
Business name and related details (e.g., for catering inquiries)
Billing or payment information (processed by third-party providers)
Any other information you submit via forms or communications

b. Automatically Collected Information

IP address
Browser and device type
Pages viewed and time spent
Referring URLs
Cookies and similar technologies

2. How We Use Your Information

Provide and manage our services
Respond to inquiries and support requests
Send service-related communications
Send marketing communications (where permitted)
Improve website functionality and user experience
Comply with legal obligations

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process personal data based on:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

4. Cookies & Tracking Technologies

We use cookies and similar technologies for:

Essential website functionality
Analytics and performance tracking
Marketing and advertising (where applicable)

You may manage or disable cookies through your browser settings. Disabling cookies may impact site functionality.

5. Sharing of Information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

6. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

Know what personal information is collected
Request access to their data
Request deletion of personal data
Correct inaccurate personal data
Opt out of the sale or sharing of personal information

Do Not Sell or Share My Personal Information

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure.

9. Children’s Privacy

Our Website is not intended for children under 16. We do not knowingly collect personal data from children.

10. International Data Transfers

Your data may be processed outside your country of residence. We implement appropriate safeguards to protect transferred data.

11. SMS Communications (Mobile Messaging Terms)

By providing your mobile phone number to us, you consent to receive automated informational and promotional SMS messages from Aunt Bill’s Soul Food Cafe. Your consent to receive SMS messages is not required as a condition of purchasing any goods or services.

No Sharing of SMS Data

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes your phone number, SMS opt-in status, message history, and any other mobile-related data. Information may be shared only with service providers solely for the purpose of enabling and operating our SMS messaging program.

Opt-In Disclosure

By providing your number, you consent to receive automated informational and promotional messages.

Opt-Out Instructions

You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.

Help Instructions

If you need assistance with the SMS program, reply “HELP” to any of our messages.

Message Rates & Frequency

Message and data rates may apply. Message frequency varies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

Aunt Bill’s Soul Food Cafe
Email: info@auntbillsoulfood.com
Phone: (281) 665-8457